Visual UGC Docs

SalesForce Commerce Cloud


Visual UGC’s Salesforce Commerce Cloud cartridge enables retailers to easily find and feature authentic, shoppable UGC and/or organic influencer content at key conversion points across their websites to boost trust and drive sales.
Drag and drop customizable UGC galleries from Visual UGC into any web, category or product page to inspire, engage and convert online shoppers. Automatically connect your product catalog with relevant UGC and product tags in Visual UGC, easily turning engaging pieces of visual social proof into shoppable content with ‘Buy Now’ calls-to-action that shorten buyers’ path to purchase.
Capture and track every shopper interaction with Visual UGC’s Tracking Pixel integration to gain insight into all the ways Visual UGC-powered UGC is driving impactful results for your brand.

Integration Features

  • Showcase shoppable UGC Galleries - Create more relevant and inspiring commerce experiences by easily displaying shoppable social proof from real customers across your homepage, category and product pages.
  • Sync Product Feeds - Seamlessly sync your product catalog with product tags in Visual UGC for easy ongoing product feed management.
  • Cultivate Community - Turn your customers into a passionate community of creators who continously produce the types of content your brand wants and needs.
  • Get Permission from Content Creators - Visual UGC's robust rights management functionality makes it easy for you to obtain and track the rights to the UGC you want to use throughout your marketing
  • Leverage AI-Powered Recommendations - Our industry-leading machine learning engine helps you can continually publish more high-performing content with less effort by making predicitve recommendations on which content you should publish, rights manage or discard.
  • Feature UGC Everywhere Your Customers Are - Easily publish authentic and relevant user-generated content across all your core marketing channels -- from web and social to emails, ads, billboards and more.
  • Customize Designs to Fit Your Brand - Make sure all shoppable UGC galleries are in line with your visual brand with customizable design templates.
  • Scale Quickly with Dynamic Displays - Automatically localize calls-to-action on shoppable content, only show content for products in stock and dynamically display UGC based on customizable tags and filters for easy management at scale.
  • Make Better Business Decisions with Insightful Analytics - Quickly gain insights into how your shoppable UGC is performing with continual tracking of key commerce metrics like add to cart, add to wishlist, checkout, and purchase (as well as interactions with individual pieces of UGC).

Download Cartridge

You can download the Visual UGC SalesForce Commerce Cloud Cartridge from the SalesForce LINK Marketplace here.

Version Support

The Visual UGC SalesForce Commerce Cloud Cartridge is certified and tested for SFRA 5.0.1
The Cartridge has been tested and can also work on all versions between SFRA 4.4.1 and SFRA 5.0.1


For information around the various components of the Visual UGC SalesForce Commerce Cartridge, please click on the respective link below:
Last modified 2mo ago